FAQ – UK Original

❓ Frequently Asked Questions (FAQ)

1. 🔍 Are all your products original? ➖

Yes! At UK Original, we source only 100% authentic products from trusted suppliers in the UK, Europe, and other verified regions. Your safety and trust are our top priorities.

2. 🌍 Where do you deliver? ➕

We deliver all over Bangladesh. Whether you're in Dhaka, Chittagong, Sylhet, or a remote village, we've got you covered via COD (Cash on Delivery).

3. ⏱️ How long does delivery take? ➕

Delivery takes around 2 to 5 business days depending on your location. You'll receive confirmation and tracking once your parcel is shipped.

4. 💳 Do I have to pay in advance? ➕

No, you don’t have to pay in advance. We offer Cash on Delivery (COD). But if you prefer, you can pay in advance via bKash or Nagad.

5. 🔄 What is your return/refund policy? ➕

Returns are accepted only if:

  • You received a wrong or damaged product
  • You report it within 24 hours of delivery with proof (photo/video)
For more, visit our Return Policy page.

6. 📦 How do I place an order? ➕

You can order by:

  • 📩 Inboxing us on Facebook
  • 📲 WhatsApp: +880 1998-106922
  • 🌐 Visiting: ukoriginal.com